If the mic test isn't successful, then your mic won't work either in the exercise. Make sure that you complete the Microphone test when starting an exercise that involves singing. The reason for that is that if the ticks of the metronome that come out of your speakers get picked up by the microphone, they will be considered as part of your answer by EarMaster. In that case, add EarMaster to the whitelist of your Antivirus, or deactivate it (temporarily).įirst of all, it is highly recommended to use headphones with all the exercises that involve the use of a microphone. Also, if you are using Antivirus (in particular Kaspersky), we have found that some of them are extemly sensitive and can give false positives when EarMaster tries to use your mic. Make sure that the audio interface or soundcard to which your Mic is attached is installed properly and selected as default recording device in Windows. Make sure that your microphone is selected as the default sound recording device in Windows' sound properties.ġc. No recording device available If you use an audio interface with multiple inputs, make sure to plug your Mic into input 1.
Make sure that EarMaster is enabled in that list. You should see a list of apps that have asked for permission to use your microphone. Then go to your Mac's preferences and navigate to Security & Privacy -> Privacy -> Microphone.
The new serial number will replace the serial number that you currently have, and which is for an older version of EarMaster.įirst, check that your microphone is selected as default sound input in your Mac's Sound preferences. If you ordered an upgrade, you will receive a new serial number as soon as your order has been processed by our team. If no combination works, please get in touch and we will help you find out what your s/n is. you are typing the serial number exactly as it appears, including the hyphens/dashes.
you are not misreading some of the characters: O is often mistaken with Q, 5 with S, etc. If you bought EarMaster as a boxed version, make sure that: To paste, hold the CTRL (Windows) or CMD (Mac) key and press V. To copy, hold the CTRL (Windows) or CMD (Mac) key and press C Try to copy/paste the serial number from your purchase confirmation email. If it starts with the digit 7, for version 7, etc.Ģ) Make sure that you are entering your serial number correctly If your serial number starts with the digit 6, then in most cases it's for EarMaster 6.
Once you have activated your license, all the content included in the license your bought will be unlocked and you will be using a full version.ġ) Make sure that you have installed the correct version Then, fill out all fields and click on “Activate Now” to activate your license.
Once the software has been installed, you can launch it from your list of Applications (Windows) or via the App Launcher (Mac). Notice: On Mac, you might have to change your security setting so as to allow Apps form the App Store AND Identified Developers like EarMaster ApS, the makers of EarMaster 7. In most cases, you will be able to find the downloaded file in your Downloads folder.
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